QUALITY POLICY
COMRIGHT is committed to delivering high quality design, Printing, branding, and visibility solutions that meet customer requirements and applicable statutory and regulatory standards.We strive for excellence in all our operations by combining skilled people, modern technology, and efficient processes to provide reliable services that enhance our clients’ brand visibility and satisfaction while ensuring sustainable financial growth.
COMRIGHT is committed to the continual improvement of the Quality Management System (QMS) and all related processes in accordance with the requirements of ISO 9001:2015.
QUALITY OBJECTIVES
- Customer Satisfaction: To achieve at least 98% customer satisfaction on all completed orders each year.
- ISO Compliance: To maintain compliance with ISO 9001:2015 standards throughout the certification cycle with no major non-conformities during surveillance audits.
- Operational Excellence: To reduce rework to not more than 2% of total orders per year.
- Financial Sustainability: To increase gross profit by at least 20% annually.